VIRTUAL MSK THERAPY How it Works . We assign a personal coach to the member, who reaches out to schedule an introductory phone call Introductory Call The member’s coach assigns a care plan with up to 12 weeks of exercises that can be done at home and supports the member throughout the duration of the program Care The member’s coach provides a maintenance program that the member can follow once they’ve completed the program Maintenance Members complete a 15-minute intake survey so we can better understand their unique situation* Intake * 5-10% of people may be ineligible based on medical history indicating structural issues or more serious underlying conditions. Typically 3-7% of an employee population will end up participating in the program after determining eligibility. CORRELATED CARE Chronic pain sufferers also struggle with anxiety and/or depression roughly 50% of the time. JOY and our coaches will remind program participants of the mental health services available to them, particularly ̃ ̇˧ ̨ ̆ ̃˥ ̃ˡ˧˔˞ ̆˦˨˥˩ ̆ˬ ̃ˡ˗ ̃˖˔˧ ̆˦˖˟ ̃ˡ ̃˖˔˟˟ˬ˦ ̃ ̊ˡ ̃Ѓ˖˔ˡ˧˗ ̆ˣ˥ ̆˦˦ ̃ˢˡʡ JOY redirects members who are searching for related providers and facilities to our Virtual MSK Therapy program Steerage