Tip Sheet: Getting To Know Your HealthJoy Benefit Frequently Asked Questions What is HealthJoy EAP? HealthJoy EAP is a free, confidential benefit for employees and their immediate family members to assist with a wide range of personal and professional concerns. Why would someone need HealthJoy EAP? We all experience stress in our lives related to family and relationships, work-life balance, substance abuse or mental health concerns like anxiety and depression. It can be helpful to have a professional to turn to for guidance, support, resources and referrals that we might not come across on our own. What happens when I call the EAP? When you contact HealthJoy EAP, you’ll speak directly to a licensed counselor. The intake process will include an experienced clinician gathering information about you and the nature of your concern. The counselor will then coordinate the most appropriate resources that best meet your needs. These resources can include scheduling short- term counseling with a local provider, work-life resources and/or referrals to community resources or treatment providers through your health insurance plan.